What is the check-in and check-out time at The Queen At Chester Hotel, BW Premier Collection?
Check-in is at 16:00 and check-out is by 11:00.
75 photos
The Queen At Chester Hotel, BW Premier Collection – A Favorite for Families in Chester
80US$
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Key details
About the Hotel
City Road,
Chester,
United Kingdom,
CH1 3AH,
Cheshire
- Close to the Chester Roman Amphitheatre
Great
8.2
8.5
3.9
3.9
Loved by The Queen At Chester Hotel, BW Premier Collection guests
"Historic themed rooms in the kings part of the hotel .The room was clean and comfortable. With nice interior."
"The hotel is in a great location with a convenient car park (can be booked and paid online) at the back."
"Position to train station is ideal for rail travelling without being noisy."
Amenities
The Queen At Chester Hotel, BW Premier Collection offers
Rooms
The hotel boasts
Location
Situated in the center of Chester, the hotel offers easy access to the city's historic sites, including
Dining
On-site dining options include the stylish
Business Facilities
The hotel includes business services such as printing and photocopying, available to meet guests' professional needs. Free parking is provided for those attending meetings or events at the hotel. High-speed internet access is available in all meeting facilities.
Highlights
Location: Easy access to Chester's historic sites
Rooms: 218 bedrooms, including family and accessible rooms
Dining: Brasserie and Lounge Bar with local dishes
Business: Meeting rooms accommodating up to 150 guests
“This landmark originally served as Britain's first railway hotel, a detail that still resonates through its Victorian design and ongoing renovations; it seems a blend of history with modern updates, steps from the train station, is genuinely attempting a refresh. I noticed they emphasize diverse dining, with live music in a cocktail bar and outdoor options; it's a consideration, especially when balanced with some reports of dated rooms and inconsistent service. This could be a convenient choice, particularly if the ongoing improvements address previous concerns.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Standard Double Room Non-Smoking
2 persons
240 sq. feet
1 Double bed
Air conditioning
room details
Small Double Room Non-Smoking
2 persons
195 sq. feet
1 Double bed
Air conditioning
room details
Deluxe Double Room Non-Smoking
2 persons
325 sq. feet
1 Double bed
Air conditioning
room details
Standard Twin Room Non-Smoking
2 persons
305 sq. feet
2 Single beds
Air conditioning
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Air conditioning
- Heating
- Terrace
- Garden furniture
- Ironing facilities
Media
- AM/FM alarm clock
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Dining Onsite
The Queen At Chester Hotel offers delightful dining options that celebrate British fare in stylish settings. Guests can indulge in expertly prepared grills and steaks at the Kings' Grill or enjoy a relaxed atmosphere at V&A, perfect for casual lunches or elegant dinners.
Kings' Grill
British Grill
Ambiance
Chic and stylish, featuring an open kitchen that adds a touch of culinary theatre.
Key Offerings
Renowned for its expertly crafted grills and steaks, complemented by a chic cocktail bar. Recognized with 2 AA rosettes, it promises a memorable dining experience.
Reservation
Recommended for dinner.
Breakfast: 06:30 - 09:30, Dinner: 18:30 - 21:00 daily.
V&A
Casual Dining
Ambiance
A relaxed setting perfect for lingering over meals with friends or family.
Key Offerings
Open for lunch and dinner, V&A serves a variety of dishes that highlight seasonal ingredients, making it a flexible choice for any dining occasion.
Reservation
Not required.
Lunch and Dinner: 12:00 - 22:00 daily.
The Queen At Chester Hotel, BW Premier Collection Location
City Road,
Chester,
United Kingdom,
CH1 3AH,
Cheshire
Map view
City Road,
Chester,
United Kingdom,
CH1 3AH,
Cheshire
City landmarks
Landmark
Walls of Chester
3800 ft
Zoo
Chester Zoo
2.1
mi
Church
Chester Cathedral
4100 ft
Landmark
Chester Castle
1.1
mi
Museum
The Grosvenor Museum
1.1
mi
Museum
Cheshire Military Museum
1.1
mi
Landmark
Chester Racecourse
1.4
mi
Museum
Dewa Roman Experience
5000 ft
Landmark
Chester Golf Club
5000 ft
Landmark
Chester Rows
4400 ft
Landmark
Eastgate Clock
3800 ft
Park
Grosvenor Park
2700 ft
Church
Church of St Peter
3400 ft
Landmark
Booth Mansion
3700 ft
Church
St Paul's Church
2400 ft
Church
St John the Baptist's Church
3000 ft
Church
Wesley Church Centre
2900 ft
Landmark
Chester in Lego
3500 ft
Landmark
Statue of Minerva
4900 ft
Landmark
The Antiques Shop
3700 ft
Landmark
Chester History & Heritage
3800 ft
Gallery
The Watergate Street Gallery
3900 ft
Landmark
Sick to Death
4400 ft
Bridge
Suspension Bridge
3100 ft
Landmark
River Dee
4800 ft
Park
Grosvenor Park Miniature Railway
2500 ft
Garden
Chester Roman Gardens
4800 ft
Landmark
Chester Roman Amphitheatre
4100 ft
Garden
Chester Cathedral Falconry and Nature Gardens
4000 ft
Nearby
Chester CH1 3DH
Chester Shot Tower
1800 ft
Restaurants
Siam Thai & Teppanyaki Restaurant
1300 ft
32 City Road
The Old Harkers Arms
1400 ft
1 Russell Street
Barton Rouge
1400 ft
The Steam Mill Business Centre Steam Mill Street 1-4 Granary Wharf
Deva Tap
1100 ft
121 Brook Street
Artichoke
1600 ft
The Steam Mill Business Centre Steam Mill Street Steam Mill Street
The Yard
1300 ft
26 City Road
Istanbul BBQ
1700 ft
85 Brook Street
Gate of India
1400 ft
25 City Road
Ahmed Indian Takeaway
1500 ft
76 Brook Street
Explore Chester
Explore Chester
Chester Zoo
35 minutes walking
Renowned for its conservation efforts, Chester Zoo features a vast array of animals across immersive exhibits, appealing to families.
Chester Cathedral
15 minutes walking
A masterpiece of medieval architecture, Chester Cathedral offers guided tours and stunning stained glass, making it a cultural highlight.
Grosvenor Park
10 minutes walking
This picturesque park features beautiful gardens and a play area for children, perfect for a leisurely stroll or family picnics.
Walls of Chester
14 minutes walking
These ancient walls provide stunning views of the city and its historical landmarks, ideal for history enthusiasts and walkers.
Chester Racecourse
25 minutes walking
Adrenaline-pumping horse racing events take place here, with options for hospitality packages to enhance the excitement.
Siam Thai & Teppanyaki Restaurant
5 minutes walking
Authentic Thai dishes served in a warm ambiance, featuring fresh ingredients and live teppanyaki cooking experiences.
The Old Harkers Arms
5 minutes walking
A traditional pub atmosphere with a menu serving hearty British classics, ideal for casual dining with local ales.
Tips on navigating the city
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP16.95 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Czech, Romanian, Japanese, Polish, Hindi, Welsh, Slovak, Tamil
Year renovated:
2009
Number of floors:
7
Number of rooms:
218
Former name
Hallmark Hotel The Queen
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Classic environment
Spotless bathroom
Friendly staff
Abundant breakfast
Fantastic building
Cons
Empty minibar
Overpriced cocktails
Guest reviewsbased on 3407 reviews
Mia from United Kingdom
Couple
Executive Double Room
3 nights in November 2025
|
Reviewed:February 11, 2026
9.7/10
Excellent Location and Comfortable Stay
convenient locationattractive public areasfriendly staff
The location is convenient near the train station. The hotel offered spacious and attractive public areas with several spots to relax. I found the breakfast plentiful. It had good food. The staff members were both friendly and helpful.
It barely fit two people with luggage.
Facilities
9/10
The hotel provided a super garden to enjoy. It offered a tranquil space. The courtyard included extra tables and chairs, expanding seating options. The hotel also featured modernized bar areas that had a lovely atmosphere.
Dining
10/10
The breakfast included many choices and fresh ingredients. The pastries were lovely. I especially enjoyed the variety. The restaurant offered food prepared to a high standard. I found the quality really good.
Location
10/10
The location offered easy access to the city center via a short walk. It was convenient. The hotel is opposite the train station. This made arrival simple. The hotel is perfect for nice walks!
0 Helpful
|
Evelyn from United Kingdom
Family with children
Family Room Two Double Beds Non-Smoking
3 nights in November 2025
|
Reviewed:January 18, 2026
9/10
extra thingsfresh towels
The family room had bathrobes and chocolate. It was a nice surprise. everything was clean and there were plenty of fresh towels!!!
the car park at the rear costs £15 per night.
0 Helpful
Justin from Canada
Couple
Executive Double Room
3 nights in November 2025
|
Reviewed:December 24, 2025
9.3/10
Romantic Getaway
railway stationhelpful staffcomfortable bedsweet snacks
The hotel's location near the railway station made arrival seamless. Staff promptly offered helpful advice about local dining and provided luggage storage post-checkout. I also enjoyed a light meal right before the kitchens closed. The bed was very comfortable, and the complimentary snacks were a sweet touch.
The bathroom door had a slight issue. It did not close completely.
Service
9/10
The staff were helpful giving advice on dining options. Staff stored luggage after checkout. Staff facilitated a late meal, demonstrating attentiveness and care.
Facilities
9/10
Rooms provided water. Rooms included snacks. The hotel is conveniently near transportation hubs, specifically the railway station.
Location
10/10
The location opposite the railway station provides convenience for travellers. Access to dining and city exploration is easy. The position simplifies getting around.
0 Helpful
|
Samuel from United Kingdom
Single
Standard Twin Room
3 nights in November 2025
|
Reviewed:December 22, 2025
6/10
tiny bathroomdust issue
The room i booked was supposedly a beautiful room. it was a disappointment. the bathroom was tiny. I think it needed a refit. there was dust present. the bed was comfortable though.
0 Helpful
Elliot from United Kingdom
Single
Standard Double Room
3 nights in October 2025
|
Reviewed:December 05, 2025
8.5/10
Satisfactory Hotel Stay
train stationcoffee suppliescomfortable bedsparking cost
The location is directly across from the train station. The room included a kettle with coffee and tea supplies. The beds were comfortable. I liked having the option to open windows or use the air conditioning unit.
Parking near the hotel cost fifteen pounds for twenty-four hours on the weekend, an expense that was not highlighted prior to arrival.
Location
9/10
The hotel is conveniently located near the train station and offers easy access to the city center by foot. The walk to the city center is manageable, and the proximity to the station adds convenience. This makes it accessible for travel and exploring the surrounding area.
Facilities
8/10
The hotel features a restaurant and a bar, giving options for on-site dining and drinks. Guests can enjoy meals without leaving the premises. The availability of these facilities enhances the overall experience and convenience .
0 Helpful
|
FAQs
About The Queen At Chester Hotel, BW Premier Collection
How far is The Queen At Chester Hotel, BW Premier Collection from Chester city center?
The hotel is a 5-minute walk from Chester city center.
What dining options are available at The Queen At Chester Hotel, BW Premier Collection?
The hotel features the Kings Grill restaurant, which serves British cuisine and dinner.
Does The Queen At Chester Hotel, BW Premier Collection provide Wi-Fi?
Complimentary Wi-Fi is available in all rooms and public areas.
What facilities does The Queen At Chester Hotel, BW Premier Collection offer for business travelers?
The hotel has 8 conference rooms suitable for events and meetings.
Which attractions are close to The Queen At Chester Hotel, BW Premier Collection?
Nearby attractions include Chester Zoo (2 km), Grosvenor Park (800 m), and the Roman Amphitheatre (1 km).
What leisure facilities are available at The Queen At Chester Hotel, BW Premier Collection?
Guests can access a gym and enjoy the hotel's garden terrace.
What kind of amenities do the rooms at The Queen At Chester Hotel, BW Premier Collection have?
Rooms include a flat-screen TV, 24-hour room service, and coffee machines upon request.
Where can guests dine outside of The Queen At Chester Hotel, BW Premier Collection?
Nearby restaurants include The Waiting Room Bar & Lounge (0.5 km), Siam Thai & Teppanyaki Restaurant (0.5 km), and The Old Harkers Arms (0.5 km).
What wellness features does The Queen At Chester Hotel, BW Premier Collection offer?
The hotel provides fitness facilities, a garden, and an award-winning lounge bar for relaxation.
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